Help Center

FAQ

Product Information

What makes SparkleSkirts® unique?

How do I choose my size?

How many sizes do you offer?

What are the various styles?

What are the differences between versions 1.0 and 2.1?

Why do some undershorts feel tighter than others?

Why do hem lengths sometime vary?

What if I feel I need a drawstring?

What are the differences in undershorts fabrics?

How do I know the color is right?

Shopping Policies

Why does my purchase receipt say SparkleZone LLC, not SparkleSkirts?

What is the SparkleSkirts Loyalty Rewards program?

Oops! What if I made a mistake on my order?

Why do the prices vary?

Why are there often only two or three styles offered in a particular fabric?

Product Care

How do I care for my Sparkle garments?

What if I hear a "pop" when I'm pulling on my SparkleTech skirt?

How durable can I expect Spandex® to be?

Customization

How can I get a more customized garment?

Are there ways of customizing a stock skirt?

Shipping/Returns

Which shipping method should I choose?

How quickly can I expect my package?

What is your return/exchange policy?

What guarantees are offered?

How can I return a product?

Are there any other delivery options?

Which expos will SparkleSkirts be at? Do you offer expo pick-up, exchanges, or alterations?

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